Frequently asked questions - Granite worktops

Granite WorktopQ. Doesn't granite scratch?
A. Granite is the least susceptible of any product to scratches. It is the second hardest natural substance next to diamond and holds its luster forever.

Q. Is granite easy to seal?
A. Sealing granite is easier than polishing furniture. Simply spray on the sealer and wipe it off with a soft cloth. There is no scrubbing or buffing involved and a litre of sealant will last you a lifetime.

Q. How does granite deal with heat?
A. Granite is completely impervious to heat. Unlike synthetics that can be easily damaged from a hot pot or pan, you can place any scorching hot or icy cold item directly on the stone without a worry.

Q. What is granite's third dimension?
The third dimension of depth is one of the key ways that granite sets itself apart from synthetic materials. Unlike synthetics, granite reflects light back into the room to create a luminance and feeling that can't be duplicated.

Q. What type of stone should I use for my kitchen and bathroom worktops?
A. Our advice is fairly straight forward. Use Granite or Quartz composite stone for your kitchen worktops, these are very hardwaring and scratch resistant. Marble is a much softer stone and scratches more easily so is more suited for bathrooms, fireplaces, shower panels etc,and areas that are more asthetically pleasing rather than hard working.

Q. What Is The Best Thickness For Worktops?
A. For kitchen worktops we recommend 30mm. Some people choose to have 20+20 to give the appearance of 40mm along the edge. This method will need a 20mm marine ply or MDF sub-structure on top of the units and will work out more expensive than 30mm. For bathrooms, 20mm will normally suffice.

Q. Do you give Guarantee with your worktops?
A. Yes. Our guarantee is 2 years standard with all worktops fitted by ourselves. However we can't offer any gaurantee when fitted by any third party's.

Q. What do we have to do prior to templating?
A. When replacing existing kitchen worktops for Granite, we ask for all worktops to be clean and object free. As Granite weighs around 80-90kgs per square meter it is essential the base units are fixed securely to the walls and your kitchen fitter has correctly levelled all around the area having worktops fitted. In the case of removing old worktops, if any extra fixings are required our fitters will do this prior to fitting the Granite.

Q. Do I need to be there when templating is being done?
A. Yes it is preffered that you are there to go over any questions we may have, for example who will be fitting and plumbing sink. Who is reconnecting hob, What overhangs would you like and any other queries we may have.

Q. Can you plumb in the sink and reconnect hob?
A. Yes. Our service to you if required is a one stop fitting service. We will do all the required work from templating, removing old worktops, plumbing sink and reconnecting hob with the appropriatley qualified tradesmen, obviously plumbing and any gas reconnections will incur extra charges but these will all be included in the original estimate we give to you before any work commences.

Q. How long will it take to have my worktops fitted?
A. After your templates have been made delivery and installation takes between 10 and 14 days. Don't be misled by companys who can promise delivery within 3 days.

Q. How do we obtain an estimate?
A. If you are having a new kitchen fitted either fax, email or post a layout of your kitchen base units. (Most kitchen suppliers can provide this) A rough sketch would also do with accurate sizes of worktops required.Your joiner/kitchen fitter can also measure the areas required. We are happy to talk you through any queries you have at this stage over the telephone.

Q. Can I see samples before I decide?
A. Yes. After viewing our samples in the gallery if you want a real sample to hold and feel, we will happily post a small sample of your choice free of charge.

Q. What is an upstand?
A. Upstands are 100mm x 20mm lengths of granite fitted to the back of the worktop against the wall. These are not always required, however in some cases they do create a nice perfect seal all around the new work surfaces. This can be decided during the templating process and always broken down on the estimate separately.

Q. What are the payment methods?
A. We will require a deposit on the day templating is completed of 25% of estimate and the balance collected after delivery and installation and you are completely satisfied. All materials supplied remain the property of S & N Stoneworks until the balance is paid in full and all cheques have cleared.


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